Refund Policy

Refunds are handled according to the Refund Policy and applicable consumer law.

This refund policy applies to all services provided by Fruit Pick as published on our website.

Eligibility for Refunds

Refunds are available for reservations made through Fruit Pick for our seasonal fruit picking experiences and related services. To qualify, cancellations must adhere to our specified notice period.

Exclusions from Refunds

Refunds do not apply to any additional services or products purchased on-site, such as snacks or merchandise. Please review our policies before making any purchases.

How to Request a Refund

To request a refund, please contact our support team with your reservation details. We will guide you through the process. support@fruitpick.autos

Refund Processing Time

Once your cancellation is confirmed, refunds will be processed within 7 business days. Please allow time for your bank to reflect the transaction.

Cancellation Policy

If you need to cancel your reservation, please inform us at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours before your scheduled visit may not be eligible for a refund.

Governing Law Japan
Consumer Authority Consumer Protection Authority